Last Updated: October 14th, 2025

This Privacy Policy explains how CarFlo (“we,” “us,” “our”) collects, uses, shares, and protects your personal data when you use our Services, websites, or mobile applications.

1. Information We Collect

a. Personal / Identity Data

• Name, email, phone number, address

• Date of birth, driver’s license or ID documents

• Credit-related information or credit report data (with your consent)

• Payment / bank account details for payout or billing

b. Technical / Usage Data

• IP address, device type, browser, operating system

• Usage logs, pages visited, session timestamps

• Cookies and tracking data

c. Vehicle & Partner Data

• Vehicle details (make, model, VIN, registration)

• Rental history data, maintenance logs

• Partner contract and revenue data

2. How We Use Your Data

We use your data for purposes including:

• Account creation, verification, and KYC

• Credit evaluation and repair services

• Matching you with financing, vehicle offers, or partner opportunities

• Operating rental bookings, payment processing, and scheduling

• Analytics, improvement of our platform, and internal research

• Communication (support, updates, marketing) — only if you opt in

3. Sharing & Disclosure

We may share your information with:

• Service providers (payment processors, identity verification, insurance companies)

• Financing partners, credit bureaus (with your consent)

• Legal authorities if required by law or to protect rights

• Affiliate partners in anonymized or aggregated form

We do not sell your personal data to third parties for marketing without your explicit consent.

4. Cookies & Tracking

We use cookies, web beacons, and similar technologies to:

• Remember your preferences

• Track usage for analytics

• Provide personalized content or ads

You can manage cookie preferences via browser settings, though disabling may affect site functionality.

5. Security

We implement administrative, physical, and technical safeguards to protect your data. Access is limited to authorized personnel.

6. Retention

We retain your data as long as necessary to fulfill service obligations, legal requirements, or legitimate business interests. Afterward, data is deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have:

• Right to access your data

• Right to correct or update information

• Right to delete your account / data

• Right to restrict processing or withdraw consent

• Right to data portability

Contact us at privacy@carflo.com